Jean (Suraknar) Plescha has extensive experience in the technology and telecommunications sectors, currently serving as a Senior Consultant and Solutions Consultant at OpenText. Prior professional roles include a career transition period, followed by positions at XMedius as a Technical Trainer & Systems Integration Specialist and Senior Integration & Support Consultant. Previously, Jean held roles at Primus Telecommunications Canada Inc. as Technical Support Team Manager and Telecom Support Specialist, and at Bell as Team Coach for Tech Support and HSE IT/IS Technician with Level 2 support responsibilities.