John Nieberlein is currently a Senior Manager in Product Support at OpenText, having transitioned from a Customer Support Manager role at AppRiver, where they worked from 2020 to 2023. Prior to AppRiver, John gained experience as a Support Technician and Technical Lead. They also worked as a Stock Clerk at Publix Super Markets in 2013-2014. John holds a Bachelor's Degree in History from Florida State University, earned in 2013.
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