Laura Fraser is a seasoned UX Designer with extensive experience in the technology sector, currently serving as Lead UX Designer at OpenText since May 2021, after progressing from Senior UX Designer. Prior to this role, Laura held various positions, including UX Designer and Technical Writer 3 at Dematic, Senior Technical Writer at OMERS, and Senior Technical Writer at BlackBerry, where notable contributions included developing user guides and online help for diverse software applications. Laura's technical expertise encompasses proficiency in tools such as DITA CMS, XML, and Agile methodologies, alongside a strong educational foundation with a Master's degree in Digital Experience Innovation and a Bachelor's degree in English-Rhetoric and Professional Writing from the University of Waterloo.
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