Lhea Samson is a Senior Manager of Business Network Support at OpenText, where they utilize their 16 years of experience in customer support management to lead teams and enhance service delivery. Lhea has previously held the position of Operations Supervisor at Xerox Business Services, focusing on operational excellence and customer service culture. They earned a Master of Business Administration from Pamantasan ng Lungsod ng Maynila and a Bachelor of Arts in Economics from Adamson University. Lhea is known for their collaborative leadership style and commitment to customer satisfaction and process improvement.
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