Markus Loeffler is a seasoned senior manager and consultant with over 20 years of experience in the high-tech industry, currently serving as the Practice Manager for Service Management at OpenText. Previously, Markus held various leadership roles, including Senior Customer Success Manager at arago GmbH and Pre- and Postsales Support and Escalation Manager at Xerox Corporation. With a strong technical background and expertise in managing diverse teams across EMEA and APAC, Markus excels in driving customer satisfaction and organizational change. Fluent in German and English, Markus is committed to teamwork and collaboration while leveraging leadership and interpersonal skills to achieve desired business outcomes.
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