Massimo Trebitsch is an experienced ITSM Solution Architect currently employed at OpenText since February 2023, with a robust background in IT Service Management. Previously, Massimo held the same position at Micro Focus from September 2017 to January 2023 and at Hewlett Packard Enterprise from February 2007 to August 2017, specializing in the design, customization, and implementation of complex IT Service Management processes aligned with ITIL v3 principles. Earlier roles include Senior Consultant at Siemens ITS and Assioma, focusing on helpdesk management and process analysis in customer services, as well as Technology Consultant at AIPA, where IT processes in the Public Administration were analyzed. Massimo holds a Laurea degree in Electronic Engineering from Sapienza Università di Roma.
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