Michelle You has extensive experience in user experience research and management, with a strong background in coordinating and supporting international student programs. Notable roles include Activity Coordinator and Social Media Coordinator at Quest Language Studies, where social media accounts were managed and student activities were organized. As a Relationship Manager at Canada Homestay Network, Michelle managed over 1,500 international students and conducted extensive surveys to resolve conflicts, while also maintaining relationships with clients and stakeholders. Michelle served as a Housing Coordinator at Finemold's Real Estate, interviewing international students and ensuring smooth housing transitions. Recent positions at OpenText as an Associate UX Researcher and UX Researcher and Designer involved conducting user interviews and analyzing data to enhance user experiences. Educational qualifications include a Bachelor of Arts in Sociology from McMaster University and a User Experience Design program at General Assembly Toronto.
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