Mike Rhynard is an experienced executive in the technology sector, currently serving as the VP of Digital Renewals at OpenText since January 2021, where responsibilities include leading global digital renewal operations through automation and customer care initiatives. Previous roles include VP of Global SMB Cybersecurity Renewals and VP of Customer Success at OpenText, as well as VP of Renewal Sales at Blue Yonder and JDA Software. Mike has a strong background in managing customer success and renewal processes, particularly within SaaS environments across North America and Latin America, establishing efficient processes that enhance customer retention and revenue generation. A notable tenure at Oracle involved leading a support renewals team responsible for over $3 billion in revenue and implementing systems for improved operational performance. Educational credentials include a diploma from the University of Northern Colorado.
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