Paul Pelletier is a skilled Technical Support Engineer with a diverse background in technology and client support. They have worked at OpenText since 2008, serving as a Support Team Lead, collaborating with development teams, mentoring colleagues, and optimizing customer experiences. Since 2010, Pelletier has also contributed to ON Radio Inc as a Video Engineer, managing remote video operations and IT services. Earlier in their career, they supported clients as a Technical Support Representative at Business Link International from 2006 to 2009. Pelletier has further enhanced their expertise through several certifications in computer and information systems security and software management.
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