Philip O’Brien

Philip O’Brien is a Senior Cloud Service Manager at OpenText, where they focus on customer success within cloud services for electronic data interchange in the B2B supply chain. Previously, they worked as an ECM Consultant for Insight 2 Value, gaining extensive experience with IBM FileNet and enterprise content management solutions. O’Brien's background includes roles at FileNet and IBM, where they specialized in public sector engagements and financial services. They possess a strong expertise in IT service management, project management, and fostering trust-based client relationships.