Robert B. is a seasoned IT professional with extensive experience in cloud support and systems engineering. Currently serving as a Principal Cloud Support Specialist at OpenText since November 2012, Robert has held multiple senior roles within the company, including Lead Cloud Support Specialist and Lead Product Specialist for DAAS Cloud – Managed Services. Prior to OpenText, Robert held significant positions at EMC, including Senior DSE and IIG TSE III, and worked as a Senior Application Support Engineer at Backcountry.com. With a strong background in enterprise application management and a proven track record in business to business technology implementations at Dealertrack Inc, Robert has developed expertise in managing complex hosting environments and has served numerous Fortune 500 clients. Educational qualifications include a MicroCert and MCSE in System Engineering, complemented by ongoing technical training.
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