Rohit Manocha is a Technical Analyst at OpenText since January 2022, where expertise involves diagnosing and resolving complex issues related to OpenText AppWorks, enhancing customer satisfaction through thorough log analysis and effective solutions. Previously, Rohit served as a Technical Support Specialist at Vox Mobile (May 2020 - December 2021), providing support for Microsoft applications and Apple products, as well as addressing mobile device management issues. At Gatestone & Co. (July 2019 - May 2020), Rohit achieved high first-call resolution rates while supporting networking products and mobile app performance, and retained clients through quality support. Early career experience includes a Customer Sales Associate role at The Home Depot (March 2018 - August 2019), where exceptional service led to high customer satisfaction scores. Rohit holds a degree in Web Designing and Development from Conestoga College and a Bachelor's degree in Computer Programming from Punjab Technical University.
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