Rupani Parth has a diverse background in technical support and development, currently serving as a Senior Technical Support Specialist at OpenText since July 2025. Previously, Rupani held the role of Technical Support Team Lead at Concentrix from October 2023 to July 2025, where expertise in Salesforce was utilized to effectively communicate with users and automate feedback processes. Prior to this, Rupani worked as a Senior Technical Support Specialist and Technical Support Specialist, employing defined problem-solving methodologies and logging call records. Rupani's technical experience began at Tata Consultancy Services from December 2017 to August 2021 as a SharePoint Developer, contributing to the development of new SharePoint sites across various versions.
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