Ryan Long is a seasoned expert in customer support and order fulfillment with over 15 years of experience in the software industry. Currently serving as the Senior Director of Global Fulfillment at OpenText, Ryan leads a global team responsible for the timely delivery of both hardware and software products. In previous roles at OpenText, Ryan excelled in various capacities, including Principal Product Specialist and Director of Customer Success, where notable achievements included streamlining processes and enhancing customer satisfaction. Ryan holds a Leadership Development certificate from the University of Toronto's Rotman School of Management and a Bachelor of Arts in Classical Studies from the University of Guelph.
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