Tirth Shah is an experienced technical support and digital design professional, currently serving as a Senior Technical Support Specialist at OpenText. Tirth has a strong background in technical troubleshooting, having previously worked as a Technical Support Advisor II at Concentrix, where customer satisfaction was enhanced and escalations reduced by 30%. As the Founder of tirth designs and a Digital Designer on Fiverr, Tirth has been instrumental in creating user interfaces and experiences for web and mobile applications. Other notable experiences include being a Brand Manager at Haven International School, where enrollment inquiries were boosted by 30%, and serving as a Technology Sales Representative at Staples Canada. Tirth holds a Postgraduate Degree in Computer Science from Conestoga College and a Bachelor's degree in Computer Engineering from Gujarat Technological University.
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