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Marcio Maceno

Technical Support Regional Manager- Americas at OpenVPN Inc.

Marcio Maceno's work experience includes various roles in the technology industry. Marcio started their career at Siemens in 1994 as a Senior Support Engineer, where they worked until 2008. Marcio then joined Claro as a Packet Core Specialist from 2008 to 2009. After that, they worked at Nokia Siemens Networks as a Support Engineer from 2009 to 2014. From 2015 to 2020, Marcio worked at Nokia, first as an LAT GS CARE CCI Expert & Automation Lead, where they specialized in technical support for the NetAct product and led efforts to combat the spread of the WannaCry worm. Marcio then became an Automation Lead, responsible for automation projects in GS TSS. Most recently, they joined OpenVPN Inc. in 2021 as a Technical Support Engineer and is currently serving as the Technical Support Regional Manager- Americas.

Marcio Maceno received an MBA in Project Management from FGV - Fundação Getulio Vargas from 2008 to 2010. Prior to that, from 1990 to 1994, Marcio studied Eletronic at Centro Federal de Educação Tecnológica do Paraná. There is no available information about Marcio's education at UFPR. In terms of certifications, Marcio has obtained the AWS Partner: Accreditation (Technical) and AWS Partner: Cloud Economics Accreditation from Amazon Web Services (AWS) in November 2021. Additional certifications include Certified Linux Administrator (LPIC-1) from Linux, Cisco Certified Network Professional (CCNP) from Cisco, and Oracle Certified Associate, Java SE 7 Programmer from Java Developer. The specific months and years of obtaining the additional certifications are not provided.

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Timeline

  • Technical Support Regional Manager- Americas

    December, 2021 - present

  • Technical Support Engineer

    May, 2021