David Thomas is a Customer Focused Transformation Leader with a Bachelor of Science degree in Environmental Health and various professional certifications in financial planning and agile methodologies. Currently serving as the Digital Product Director at The Openwork Partnership since 2025, they have a broad experience in defining strategy and delivering complex programs for notable organizations such as Openwork, Schroders Personal Wealth, and Lloyd's Banking Group. David has demonstrated expertise in product management, cross-functional team leadership, and client experience improvement while fostering a culture of empowerment and collaboration throughout their career. Their educational background includes advanced diplomas in financial planning and a professional certificate in business architecture.
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