Greg Williams is an experienced professional in quality assurance and customer support, having held various roles at multiple companies since 2012. At Trakm8, Greg served as Customer Services Manager, leading a customer support team to enhance service quality and satisfaction, while also working as a Software Test Engineer to uphold quality standards. At Cívica Digital, Greg developed an automation suite and analyzed test results to ensure alignment with user expectations. Subsequent roles included QA Test Analyst and QA Lead at Play Sports Network, where Greg managed test suites and a team of direct reports, focusing on their development. Currently, Greg serves as Senior Test Engineer at The Openwork Partnership, further leveraging expertise in test management and quality assurance. Greg holds a Diploma in Computer Science from the University of the West of England.
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