Heidi Good

Heidi Good is an experienced IT professional currently serving as the IT Technical Training Manager at The Openwork Partnership since February 2022. Prior to this role, Heidi worked as a SharePoint Consultant at Transparity, where responsibilities included consulting on Intranet builds and managing projects related to SharePoint configuration. Heidi has a solid background in Microsoft support, having worked at SSE plc as a Microsoft Support Analyst/Trainer, focusing on problem-solving for various Microsoft products. Additionally, as the Dispatch Training Manager at Scotia Gas Networks, training was provided on gas industry basics and necessary software. Earlier experience includes training young adults in business administration and IT at PETA Ltd. Heidi holds a Professional Diploma in Digital Learning Design from Glasgow Caledonian University.