Simon Young is a seasoned IT support leader with extensive experience in global service operations. They served as the International Support Operations Director at CDK Global from 2017 to 2021, where they focused on people leadership and service delivery strategy. Simon also held the position of Head of Service Operations at Edenred PayTech from 2021 to 2025, leading a team that provided round-the-clock IT support. Currently, they are the Senior IT Service Operations Manager at The Openwork Partnership, continuing to drive associate engagement and client satisfaction.
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