Sofia MacHado

Sofia Machado is an experienced fundraising professional currently serving as the Director of Multichannel Fundraising at Operation Smile since June 2019, where strategic management of multicultural mass market fundraising channels, including DRTV, direct mail, and digital initiatives, is emphasized. Prior to this role, Sofia held positions as Senior Manager of Multicultural Donor Development and Bilingual Mass Market Fundraising Manager, focusing on Hispanic marketing strategies. Experience also includes a position as a Project Assistant Intern at Heifer Project International, where project supervision and development were key responsibilities. Sofia’s educational background encompasses a Master’s Degree in Public Administration and Policy from American University, along with certifications in Marketing and English, and a Veterinarian degree from Universidad de San Carlos de Guatemala.