Marcel Kroll is currently serving as the Fachgebietsleiter ServiceNow Operations at operational services GmbH & Co. KG since 2024. Previously, Kroll held the position of Head of ServiceNow Operations at operational services from 2021 to 2024. Between 2011 and 2017, Kroll worked at T-Systems International GmbH, where they served as Teamleiter Job Management Services and held various leadership roles, including acting Head of SAP Global Accounts. Additionally, Kroll was the Head of Team BSO at Deutsche Telekom IT GmbH from 2018 to 2019.
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