SK

Steve Kaercher

Director Of Customer Support at OPIE Software

Steve Kaercher has held various roles in the software industry since 1985. Steve began their career at Quadram Corporation as a Senior Support Analyst in 1985. Steve then moved to CBM Business Systems in 1987, where they held the role of Senior Support Analyst. In 1992, they joined Medical Manager Corporation as a Senior Field Support Technician. Steve also worked at Vitera Healthcare Solutions as a Development Support Analyst and at Greenway Health as a Development Support Engineer in 1992. Since 2016, they have been employed at OPIE Software, where they have held the roles of Software Support Agent, Technical Support Manager, and Director of Customer Support.

Steve Kaercher obtained a Bachelor of Science in Electronic Engineering from the DeVry Institute of Technology between 1981 and 1985. Steve also has three additional certifications from LinkedIn, including Inclusive Leadership, Jeff Weiner on Managing Compassionately, and Performance Management: Setting Goals and Managing Performance, all obtained in January 2021.

Links

Timeline

  • Director Of Customer Support

    August, 2021 - present

  • Technical Support Manager

    January, 2020

  • Software Support Agent

    May, 2016