Matthew P.

Matthew P. currently serves as the Support Team Lead for neobanking at Oportun, focusing on collaboration between teams in Mexico and the U.S., while managing high-tier tickets and facilitating team development. Previously, Matthew held positions at Digit, starting as a Support Hero and advancing to Senior Support Hero. Additional experience includes roles as Unit Clerk at Contra Costa Health Services, Clerical Assistant at Stanford Health Care - ValleyCare, and House Lead at Buenavista Care Homes, where responsibilities involved employee scheduling, performance evaluation, and training. Matthew began a career in customer service as Front Lead at Panda Express, Inc. Matthew holds a Bachelor's degree in Health/Health Care Administration/Management from California State University - East Bay and an Associate of Arts in Liberal Arts Math and Science from Los Medanos College.