OppFi
Alma Martinez is a seasoned professional with extensive experience in customer service, recruitment, and bilingual communication. Currently serving as a Senior Bilingual Loan Advocate at OppLoans since March 2017, Alma has developed a strong track record in assisting Spanish-speaking clients and resolving concerns efficiently. Previous roles include Hiring Specialist/Community Success Agent at Shiftgig, where Alma coordinated various hiring procedures, and Customer Service Representative at Avant, focusing on loan processing and customer inquiries. Alma’s background also encompasses corporate recruiting at Total Finance & Car Outlet and team leadership at Target, emphasizing the ability to train and mentor staff. Alma holds an Associate degree in Spanish from City Colleges of Chicago-Harry S Truman College, along with degrees in Therapeutic Massage and Computer Applications from other institutions.
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OppFi
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OppFi is a leading financial technology platform that powers banks to offer accessible products and a top-rated experience to everyday consumers. Through its unwavering commitment to customer service, OppFi helps consumers who are turned away by traditional providers build a better financial path. To date, OppFi has facilitated the issuance of more than 1.5 million loans.