Nathan Derry

Nathan Derry is an experienced professional in operations and quality assurance, currently working as an Associate in BPO Management at OppFi since June 2025. In this role, Nathan is responsible for managing relationships with BPO vendors, monitoring performance against Service Level Agreements (SLAs), and ensuring compliance with contractual terms. Previously, Nathan served as an Operations Quality Analyst at Turo from January 2022 to April 2025, overseeing quality assurance for multiple BPO locations and collaborating with senior leadership. Nathan's prior experience includes roles at Albertsons Companies as a Service Delivery Lead, Quality Assurance Specialist, and Department Manager, where significant contributions included leading payroll resolutions and designing performance metrics. Nathan holds an Associate of Science degree in Automotive Engineering Technology from Universal Technical Institute and has completed additional studies at Glendale Community College.