OPS ECOM S.p.A. is an Italian company with over twenty years of experience in digital commerce and brand digital transformation. It was founded to provide a comprehensive ecosystem of digital, technological, and marketing services designed to help companies grow across global online channels.

We connect technology, creativity, and strategy to build integrated, scalable sales experiences across marketplaces, eCommerce platforms, and CRM systems — combining technical expertise with operational know-how gained through years of omnichannel management.

Core Services:
🔹 eCommerce as a Service – design, development, and full management of proprietary digital stores.
🔹 Merchant of Record (MoR) – end-to-end management of international sales, fiscal compliance, and cross-border transactions.
🔹 Marketplace Management – activation and optimization of sales on Amazon, Zalando, Farfetch, Tmall, and other premium marketplaces.
🔹 CRM & Marketing Automation – data-driven strategies through HubSpot, Klaviyo, Mailchimp, and Salesforce to acquire and retain customers.
🔹 Digital Advertising & Performance Marketing – omnichannel campaigns focused on conversion and ROI.
🔹 AI & Data Intelligence – leveraging artificial intelligence for predictive analysis, dynamic pricing, and process automation.

OPS ECOM supports brands in the Fashion, Wine & Spirits, Beauty, and Lifestyle sectors with an end-to-end approach — from digital positioning to daily operational management.
A single partner to turn data into results and eCommerce into a sustainable growth engine.

OPS ECOM S.P.A.

Org chart

Teams

Offices