Mark Kozlowski

Mark Kozlowski is an experienced professional in customer care and solutions management, currently serving as Customer Care Manager at OpSec Security since September 2021. Prior to this role, Mark was a Customer Solutions Team Leader at WebstaurantStore.com from July 2014 to September 2021, where responsibilities included developing team standards and evaluating performance to meet productivity and quality benchmarks. Earlier experience includes serving as Sr. Area Manager for Guest Services and Ticketing at Hershey Entertainment & Resorts and working as a Munitions Specialist in the United States Air Force. Mark holds a Bachelor of Science in Recreation and Leisure Administration from York College of Pennsylvania and is pursuing a Master of Business Administration at Saint Leo University.