Opshiva AI (by AR Village Technologies Pvt Ltd) is an Agentic AI platform transforming customer service, grievance management, and after-sales support operations through autonomous AI agents.

We help businesses and government organizations automate complaints, tickets, inquiries, warranty management, escalations, and support workflows using AI-powered voice calling, WhatsApp automation, and intelligent workflow orchestration.

Our platform enables organizations to deliver 24x7 multilingual support with faster resolution, reduced operational costs, improved accountability, and scalable customer operations — all with minimal human intervention.

From municipalities and utilities to real estate, logistics, and enterprise support teams, Opsiva AI is building the next generation of AI-driven service and support infrastructure.

Core Capabilities:
• AI Voice Agents
• WhatsApp AI Automation
• Autonomous Ticket & Workflow Management
• Complaint & Grievance Resolution
• SLA Tracking & Escalation
• Analytics & Operational Dashboards
• Multilingual AI Support
• Agentic AI Workflow Orchestration

Building the future of AI-powered service operations.

Opshiva

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Opshiva

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