Michael Friedhoff is a seasoned Solution Delivery Architect at OpsRamp since June 2021, focused on modernizing Hybrid Cloud operations for MSPs and enterprises through a leading SaaS-based Digital IT Operations Management Platform. Previously, Michael served as a Director at Wipro from November 2015 to June 2021, conducting strategic assessments of BSM/ITSM tools and leading their implementation. Michael held various key positions at New York Life Insurance Company from June 2006 to November 2015, including Corporate Vice President in Enterprise Systems Architecture & Engineering, where responsibilities encompassed technical leadership, budgeting, and transformative initiatives such as ServiceNow deployments. Michael's earlier experience includes founding and serving as CEO of Measurable Solutions, Inc. from 1999 to 2006, and roles at Bear Stearns and RISCmanagement. Michael earned a Bachelor of Science degree in Aeronautics/Astronautics from the Massachusetts Institute of Technology.
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