Obinna A. is an experienced professional in the technology and customer support sectors, currently serving as the Head of Customer Support at OpsRamp since November 2020. Obinna A. has been the Owner of Adansoniac since March 2016, and previously held roles at Dematic, including Technical Support Manager and Technical Support Engineer II from February 2018 to October 2020. At IBM from January 2006 to February 2016, Obinna A. worked as a Staff Software Engineer focusing on IBM Notes, IBM Domino, and IBM WebSphere Portal, contributing to a successful training program that elevated customer satisfaction rates. Earlier experience includes an internship as a Systems Analyst at the Texas Commission on Environmental Quality, where significant teamwork and productivity enhancements were achieved through the development of collaborative tools. Obinna A. earned a Bachelor of Business Administration degree in Computer Information Systems from McCoy College of Business at Texas State University between 2003 and 2005.
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