Scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support needs and a focus on customer experience, continuing to throw people at the problem doesn't work, and neither does implementing low quality "help center summary" chatbots.

OpTech.ai leverages best-in-class AI and a powerful workflow engine to deliver high quality and scalable support automation at a fraction of the cost of manual solutions. We can solve tickets that involve looking up data, taking actions in your systems, and making complex decisions. We work with high growth, innovative companies in fields like FinTech and HealthTech who care about the quality of their customer experience.

If you're interested in talking about how AI could transform your customer support experience, drop Steve a note at steve@optech.ai, or book time directly at https://www.getclockwise.com/c/steve-optech-ai/quick-meeting.

FinTech

OpTech.ai

OpTech.ai's headquarters in Surry Hills, Australia

The New York office focuses on AI product development and deployment, supporting strategic business operations and innovation.

New York

The San Francisco office focuses on deploying innovative AI solutions and product management strategies in a tech-driven environment.

People (26)

Jobs (0)

Other offices