Michael Cassata is an operations, coaching, management, and customer service specialist with extensive experience in field support and multisite management across the health, retail, and leisure industries. Michael has held roles such as Account Development Manager at Optegra Eye Health Care since 2024, and has previously worked as a Manager at Pizza Hut and Blockbuster, as well as a Loss Prevention Specialist at Boots Opticians. Michael earned a Bachelor of Arts in English Language and Literature from Staffordshire University between 2005 and 2008, and thrives on mentoring individuals and teams to excel and exceed business KPIs.
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