Harry Wray is a seasoned professional in customer experience strategy, currently serving as the Vice President of Customer Success at Optimal Workshop since 2024. Previously, Harry held various leadership roles, including Director of Global CX Strategy at Zendesk and Founder and Managing Director at Pixid Ltd. Harry's background includes experience at PwC as the Innovation and Ventures Product Lead, and as Strategic Account Director at Tigerspike. Educated at the University of Bristol with a BSc in Economics and Imperial College London with an MSc in the History of Science, Technology, and Medicine, Harry also enhanced their expertise with a course in Disruptive Strategy from Harvard Business School Online.
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