Alyssa A. currently serves as a Senior Customer Success Manager at Optimizely, a position held since July 2024. In addition, Alyssa is an active member of several professional organizations, including Women in Customer Success, Women of Customer Success, Latinas in Tech, and Techqueria, all of which commenced in June 2024. Prior experience includes roles at Muck Rack as a Senior Enterprise Customer Success Manager and Senior Account Manager from January 2021 to May 2024, as well as an Account Manager at Cision between January 2019 and January 2021. Earlier career stages featured account management roles at Indago and associate positions at ADP and Blue Atlas Marketing. Alyssa holds a Bachelor of Business Administration in Marketing from Texas Southern University and an Associate of Science in Business Administration and Management from Alvin Community College.
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