Anik Shovan Bala

Anik Shovan Bala currently serves as the Manager of Technical Support Services at Optimizely since January 2022, having previously held the position of Senior Technical Support Engineer at the same company. Prior experience includes roles as a Customer Support Engineer at NewsCred from April 2018 to January 2022 and as a Customer Experience Manager at Backpack from June 2016 to March 2018. Anik is pursuing an Executive MBA in Business, Management, Marketing, and Related Support Services at the Institute of Business Administration, University of Dhaka, expected to complete in December 2024. Anik earned a Bachelor in Business Administration with a focus on Marketing from Jahangirnagar University from 2011 to 2015 and completed the Higher School Certificate in Science at Notre Dame College from 2008 to 2010, along with a Secondary School Certificate in Science from Dhanmondi Govt. Boys' High School between 1998 and 2008.