Brendan Welsh is an experienced Customer Success Manager currently at Optimizely, having joined in May 2025. Prior to this role, Brendan served as a Technical Account Manager and Customer Success Manager at Aqua Security from June 2023 to May 2025. Brendan's career in customer success began at BigPanda, where roles included Value & Adoption Advisor and Customer Success Manager from June 2022 to April 2023. Earlier experience includes serving as IT Service Desk Manager for Biometrics Systems and Senior Support Engineer at NEC Corporation of America from 2018 to 2022, along with a position as Real-Time Crime Analyst at Sacramento Regional Transit District (SacRT) from 2015 to 2017. Brendan's career began in administrative support at the Law Office of Douglas M. Whatley from 2013 to 2015. Academically, Brendan holds a Bachelor of Science in Business Administration with a focus on Management Information Systems from California State University-Sacramento, as well as two Associate of Arts degrees in Interdisciplinary Studies from Folsom Lake College, emphasizing Social and Behavioral Sciences, and Math and Science.
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