Ma. Cecilia Ramirez is a seasoned professional with extensive experience in technology training and customer success. Currently serving as a Customer Success Manager at Optimizely since 2013, Ma. Cecilia Ramirez plays a pivotal role in helping clients maximize their investments in Optimizely products. Previously, Ma. Cecilia Ramirez held positions such as Senior Lead Technical Trainer & Course Developer at Optimizely, Technology Training Specialist at Kirkland & Ellis, and Microsoft Certified Trainer at multiple organizations, including Microsoft and MicroTrain Technologies. Ma. Cecilia Ramirez's expertise encompasses a wide range of technologies, and proficiency in software development and instructional design is demonstrated through a variety of training roles and certifications. Educational credentials include a Bachelor's degree in Computer Science from AMA University and additional training from prestigious institutions.
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