Christopher Koutis

Christopher Koutis is an experienced professional in customer success and engagement, currently serving as Director of Customer Success APJ at Optimizely since January 2019. Previously, Christopher held positions at SAP Customer Experience as a Senior Customer Engagement Expert, focusing on account management strategies to enhance customer value, and at Marketo as a Senior Customer Success Manager, managing customer portfolios and developing success plans. With earlier experience as a Business Solutions Consultant at Chartered Accountants Australia and New Zealand and roles in eBusiness development and account management at Wesfarmers Industrial & Safety and American Express, Christopher has a strong background in customer relationship management and technology implementation. Christopher's academic qualifications include a Diploma in Web/Multimedia Management from TAFE NSW and a Higher School Certificate in Information Technology from Kingsgrove North High School.