Chynna Roberts

Chynna Roberts is a seasoned professional with a strong background in customer success and digital experience, currently serving as a Senior Customer Success Manager at Optimizely since February 2022. In this role, Chynna focuses on enhancing customer satisfaction and retention through data-driven insights and personalized strategies while collaborating with clients to optimize the use of Optimizely’s solutions. Prior to this, Chynna worked at Consolidated Supply Co. as a Digital Experience Specialist, where the emphasis was on training B2B plumbing customers to effectively utilize digital tools for improved ordering efficiency. Chynna also has experience in customer account management at Comcast and in managerial roles at McDonald's.