Dillon Ashcroft

Dillon Ashcroft is a seasoned professional with extensive experience in customer success and creative strategy. Currently serving as a Senior Customer Success Manager at Optimizely since July 2025, Dillon previously managed customer success teams for Nosto in the APAC region from October 2021 to July 2025, also working with Stackla in similar roles. Prior to these positions, Dillon had a robust freelance career in graphic design, offering marketing and advertising consulting services to various SMBs and clients in the music industry from May 2011 to October 2020. Additional roles include Creative Strategist at Storyful, where Dillon navigated advertising through short-form storytelling, and Community & Content Manager at Hello, overseeing social media accounts for national clients. Dillon holds a Bachelor of Design with Honors from UNSW and additional qualifications in small business management and digital animation.