Ella Clark currently serves as the Director of Customer Success for the UKI, Continental Europe, and Middle East regions at Optimizely, where the primary focus is on customer retention and discovering new opportunities to enhance customer value throughout the lifecycle. Previously, Ella held the position of Acting Director for Customer Success in the EMEA region, overseeing a diverse team while on maternity cover. Ella's early career includes various roles in customer success at dotmailer, including Manager and Senior Account Manager, and experience as a Recruitment and Change Coordinator at Fizz Experience Limited. Ella graduated with a BSc in Population and Geography from the University of Southampton.
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