Ethan Agliata is an accomplished Application Support Engineer at Optimizely, where responsibilities include managing and resolving escalated web application issues for global brands while collaborating with cross-departmental teams to improve processes. Prior experience at Zaius involved roles as Associate Applications Support Engineer and Customer Support Engineer, focusing on ticketing systems and process optimization, achieving over 95% satisfaction rates. Ethan's career includes progressive roles at SnapApp, scPharmaceuticals, Fox News Channel, New York Football Giants, J.Crew, Trenton Thunder Baseball Club, and Leading Edge Technology Services LLC. Ethan holds a Bachelor's degree in Radio and Television Broadcasting Technology from Rider University.
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