Hannah McDowell

Hannah McDowell is a results-driven Customer Success Manager currently employed at Optimizely since October 2025. Prior experience includes serving as a Senior Customer Success Manager at Freestar from December 2021 to October 2025, where Hannah was recognized as CSM of the Month in June 2025. Hannah's earlier roles include Customer Success Manager and Operations Manager at Dripify, along with experience as a Leasing & Marketing Professional at Lincoln Property Company, where responsibilities encompassed marketing plan development, resident relations, and sales management. Hannah's career began in the marketing sector as an Athletic Department Marketing Intern at Texas Tech University while also functioning as a Current Student Recruiter. An educational background includes a Bachelor's Degree in Marketing from Texas Tech University.