Haroon Bux is a seasoned IT professional with extensive experience in managed services and technical support. Currently serving as a Snr Managed Services Engineer at Optimizely since July 2015, Haroon specializes in troubleshooting performance, connectivity, and networking issues for applications hosted on Azure and AWS. Key responsibilities include environment management on MS Azure, data migrations, SQL Server administration, and powershell scripting for automation. Previous roles include Software Support Engineer at OpenText, where Haroon provided 2nd level technical support for Content Management Software and O365, and Support Analyst at MRO Software, delivering support for MAXIMO and Sharepoint. Haroon has demonstrated strong communication skills, effectively liaising between customers and internal teams and participating in user forums.
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