Huyen Pham is a seasoned professional in quality assurance with extensive experience in the technology sector. Currently serving as a Content Graph/Search-Navigation QA Manager at Optimizely since December 2013, Huyen has previously held roles such as Team Lead for Search-Navigation and Visitor Intelligence, focusing on quality assurance processes, test planning, and bug tracking. Prior experience includes working as a QA Engineer at Niteco Vietnam Company Limited, where responsibilities mirrored those at Optimizely. Earlier roles as a Tester at JOOM Solutions and QA at IFI Solution provided foundational skills in process improvement and testing methodologies. Huyen holds educational qualifications from Hanoi Aptech and Hanoi Open University.