Jane C. has extensive experience in customer success and product management across various industries. Currently serving as a Senior Customer Success Manager at Optimizely since January 2019, Jane has previously held roles such as Customer Success Manager and Junior Product Manager at Classictic, where responsibilities included multilingual event support and cross-functional collaboration. Additional experience includes a Business Development Associate position focusing on global venture partnerships and market strategy for China. Jane's early career featured roles in social media marketing, translation, and marketing management, complemented by a strong educational background with degrees from The Philip University of Marburg and Shanghai Customs College, along with an ERASMUS exchange at Boğaziçi University.
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