Jennifer Lovett

Jennifer Lovett is an accomplished Senior Customer Success Manager at Optimizely, where responsibilities include retaining over $12M in annual revenue through renewals, upsells, and cross-sells while delivering exceptional customer experiences. Previous experience encompasses roles such as Customer Growth Director at Kentico Software and Customer Success Manager at RMON Networks, Inc., where Jennifer managed client relationships and proposed solution improvements. Additional experience includes serving as Client Relationship Executive at By Appointment Only, Inc., overseeing client campaign management and performance metrics, as well as account management at PanelClaw, Inc. Jennifer holds a BA in Communications from the University of New Hampshire.