Juho Yoon is a skilled product designer with a strong background in user experience (UX) design across multiple industries. Currently serving as a Senior Product Designer at Optimizely since January 2025, Juho previously contributed significant enhancements to onboarding and login experiences as a UX Designer II at Expedia Group from August 2022 to August 2024, achieving a 6% increase in mobile authentication rates. At Coupang from June 2021 to August 2022, Juho led UX projects that resulted in a 34% increase in work sign-up rates and a 12% decrease in wrong address delivery rates. Juho also served as a UX Strategist at Datasolution, where a focus on big data management and analytics led to a 14% increase in Net Promoter Score (NPS). Early career experiences included an Associate Strategist role at MaxMedia, where Juho provided key insights for e-commerce UX design. Juho holds both a Master's degree in Human-Computer Interaction and a Bachelor's degree in Decision Science & Human-Computer Interaction from Carnegie Mellon University.
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