Matthew Harris

Matthew Harris is a seasoned professional with extensive experience in customer success and account management, currently serving as the Director of Customer Success at Optimizely since April 2021. Prior to this role, Matthew held various customer success director positions at Episerver and Idio, where responsibilities included driving customer satisfaction and ensuring successful client engagements. Matthew's career also encompasses significant roles at Marchex and Jingle Networks as an account manager, as well as consulting and managerial positions at Optima, Inc. Educational credentials include a Master's degree in Direct and Interactive Marketing from New York University and a Bachelor's degree in Business Administration and Management from National Louis University.